Terms and Conditions
Terms and Conditions
Ola Nesje Försäljnings AB :–
VAT number 556318-4620 – Hantverksvägen 11, 453 38 Lysekil, Sweden
Visting address (Showroom and Warehouse):
Hantverksvägen 11, 453 38 Lysekil
Open weekdays, excluding weekends, 08:00 - 17:00.
With us you can shop for souvenirs and gifts in a simple and safe way. We comply with the Distance Trading Act and describe below the conditions that apply when you shop with us. If you have any questions, you can always contact us.
Prices and payment:
In accordance with applicable law, all prices listed on the website are inclusive of VAT.
Payment:
We use Klarna.
Right of withdrawal:
For private individuals, nesjesouvenirer.se applies the Distance and Home Sales Act and the Consumer Purchase Act. According to the Distance and Home Sales Act, the customer has the right to cancel their purchase within 14 days of receiving the item. This without having to state any particular reason. When invoking the right of withdrawal, you as the customer are responsible for the return shipping.
You do not have the right of withdrawal if:
The item due to its nature cannot be returned.
When you have exercised your right of withdrawal:
You are obliged to keep the item in the same good condition as when you received it. You must not use it, only carefully examine it. If the product is damaged or lost due to your carelessness, you lose the right to cancel.
Deliveries:
The delivery time normally varies between 1 - 3 days in Sweden and 3 - 10 days in the rest of the EU. The shipping cost is SEK 39 in Sweden and SEK 110 in the rest of the EU. We do not deliver outside the EU. Free shipping over SEK 500 including VAT. Packages remain at the agent/terminal for seven days from the day of arrival. For smaller consignments, the PostNord goods letter service is used.
Transport damage:
If, on receipt, you unexpectedly discover that the shipment is damaged in transit, either on the product or on the packaging, we ask that you immediately report this to the shipping company on the spot by noting the damage with the carrier before the delivery is acknowledged. This is a prerequisite for any damage to the products to be compensated.
Returns:
Returns are at the customer's own expense. Returns must be sent as a letter or package, not cash on delivery. Alternatively, the customer can return the goods themselves to our goods reception. When you have exercised your right of withdrawal, you must, if it concerns a product: send or return it to us.
Packages not collected:
For packages that are not picked up, a fee of SEK 250 including VAT is currently charged. This corresponds to the costs it caused us to send out the package and receive it in return
Repayment obligation:
Refund obligation: If you have exercised your right of withdrawal, we shall refund what you have paid for the item as soon as possible or at the latest within 30 days from the day we received the item. You must pay the return costs yourself when you send the item back.
See also the Swedish Consumer Agency's Distance Contracts Act & E-commerce.
Dispute:
In the event of a dispute, we follow the recommendations of the General Complaints Board and you as a consumer can also turn to the EU Commission's online platform ODR.
Force majeure:
Ola Nesje Försäljnings AB shall be exempt from liability for damages and other penalties that are caused by circumstances beyond Ola Nesje Försäljnings AB's control. Such circumstances include government intervention, war, fires, floods, work interruptions, bans, restrictions, sabotage, pandemics, bad transport and weather conditions, non-delivery from suppliers, that we or our suppliers would be exposed to criminal activity and new or amended legislation.
Personal data policy:
Updated: 2021-07-12
Ola Nesje Försäljnings AB protects your personal privacy. Our goal is to create a safe and fun shopping experience when you shop from us online.
This personal data policy ("Policy") applies between you and Ola Nesje Försäljnings AB (hereinafter "Ola Nesje Försäljnings AB" or "we"), org. no. 556318-4620, for all data collected via www.nesjesouvenirers.se and associated pages ("Website"). Ola Nesje Försäljnings AB is the personal data controller for the processing of your personal data.
By accepting the policy in connection with registration, purchase or providing information on the website, you consent to us processing your personal data as below. We therefore recommend that you read the policy carefully before completing an order.
Ola Nesje Försäljnings AB processes your personal data in connection with:
your purchase on the Website,
your purchase in store against invoice,
your newsletter subscription
your participation in promotions and competitions
buy at nesjesouvenirer.se via a smartphone.
Anyone who does not want to receive addressed advertising and offers can contact Ola Nesje Försäljnings AB and request a so-called advertising block.
How long is the data retained?:
The processing takes place in accordance with the rules and laws for personal data protection in force at any given time. We keep your personal data for as long as it is necessary for us to be able to administer your order, your complaints, invoices and complaints in order to be able to claim a warranty case.
Information about your information:
You have the right to revoke a given consent at any time. In accordance with current personal data legislation, you also have the right to receive information once per calendar year free of charge about which personal data is processed about you by us, regardless of how it was collected. If you want such information, you must send us a written request by post to the address provided on the website (this cannot be requested via e-mail). The written request must be signed by you.
You have the right to request that the personal data be corrected, blocked or deleted if your data is processed in violation of current personal data legislation. If you believe that any information about you is misleading or incorrect, please contact us on 0523-125 73 or e-mail info@nesje.se.
Updates:
There may be updates to this policy which will be published on this page on an ongoing basis.
Ola Nesje Försäljnings AB :–
VAT number 556318-4620 – Hantverksvägen 11, 453 38 Lysekil, Sweden
Visting address (Showroom and Warehouse):
Hantverksvägen 11, 453 38 Lysekil
Open weekdays, excluding weekends, 08:00 - 17:00.
With us you can shop for souvenirs and gifts in a simple and safe way. We comply with the Distance Trading Act and describe below the conditions that apply when you shop with us. If you have any questions, you can always contact us.
Prices and payment:
In accordance with applicable law, all prices listed on the website are inclusive of VAT.
Payment:
We use Klarna.
Right of withdrawal:
For private individuals, nesjesouvenirer.se applies the Distance and Home Sales Act and the Consumer Purchase Act. According to the Distance and Home Sales Act, the customer has the right to cancel their purchase within 14 days of receiving the item. This without having to state any particular reason. When invoking the right of withdrawal, you as the customer are responsible for the return shipping.
You do not have the right of withdrawal if:
The item due to its nature cannot be returned.
When you have exercised your right of withdrawal:
You are obliged to keep the item in the same good condition as when you received it. You must not use it, only carefully examine it. If the product is damaged or lost due to your carelessness, you lose the right to cancel.
Deliveries:
The delivery time normally varies between 1 - 3 days in Sweden and 3 - 10 days in the rest of the EU. The shipping cost is SEK 39 in Sweden and SEK 110 in the rest of the EU. We do not deliver outside the EU. Free shipping over SEK 500 including VAT. Packages remain at the agent/terminal for seven days from the day of arrival. For smaller consignments, the PostNord goods letter service is used.
Transport damage:
If, on receipt, you unexpectedly discover that the shipment is damaged in transit, either on the product or on the packaging, we ask that you immediately report this to the shipping company on the spot by noting the damage with the carrier before the delivery is acknowledged. This is a prerequisite for any damage to the products to be compensated.
Returns:
Returns are at the customer's own expense. Returns must be sent as a letter or package, not cash on delivery. Alternatively, the customer can return the goods themselves to our goods reception. When you have exercised your right of withdrawal, you must, if it concerns a product: send or return it to us.
Packages not collected:
For packages that are not picked up, a fee of SEK 250 including VAT is currently charged. This corresponds to the costs it caused us to send out the package and receive it in return
Repayment obligation:
Refund obligation: If you have exercised your right of withdrawal, we shall refund what you have paid for the item as soon as possible or at the latest within 30 days from the day we received the item. You must pay the return costs yourself when you send the item back.
See also the Swedish Consumer Agency's Distance Contracts Act & E-commerce.
Dispute:
In the event of a dispute, we follow the recommendations of the General Complaints Board and you as a consumer can also turn to the EU Commission's online platform ODR.
Force majeure:
Ola Nesje Försäljnings AB shall be exempt from liability for damages and other penalties that are caused by circumstances beyond Ola Nesje Försäljnings AB's control. Such circumstances include government intervention, war, fires, floods, work interruptions, bans, restrictions, sabotage, pandemics, bad transport and weather conditions, non-delivery from suppliers, that we or our suppliers would be exposed to criminal activity and new or amended legislation.
Personal data policy:
Updated: 2021-07-12
Ola Nesje Försäljnings AB protects your personal privacy. Our goal is to create a safe and fun shopping experience when you shop from us online.
This personal data policy ("Policy") applies between you and Ola Nesje Försäljnings AB (hereinafter "Ola Nesje Försäljnings AB" or "we"), org. no. 556318-4620, for all data collected via www.nesjesouvenirers.se and associated pages ("Website"). Ola Nesje Försäljnings AB is the personal data controller for the processing of your personal data.
By accepting the policy in connection with registration, purchase or providing information on the website, you consent to us processing your personal data as below. We therefore recommend that you read the policy carefully before completing an order.
Ola Nesje Försäljnings AB processes your personal data in connection with:
your purchase on the Website,
your purchase in store against invoice,
your newsletter subscription
your participation in promotions and competitions
buy at nesjesouvenirer.se via a smartphone.
Anyone who does not want to receive addressed advertising and offers can contact Ola Nesje Försäljnings AB and request a so-called advertising block.
How long is the data retained?:
The processing takes place in accordance with the rules and laws for personal data protection in force at any given time. We keep your personal data for as long as it is necessary for us to be able to administer your order, your complaints, invoices and complaints in order to be able to claim a warranty case.
Information about your information:
You have the right to revoke a given consent at any time. In accordance with current personal data legislation, you also have the right to receive information once per calendar year free of charge about which personal data is processed about you by us, regardless of how it was collected. If you want such information, you must send us a written request by post to the address provided on the website (this cannot be requested via e-mail). The written request must be signed by you.
You have the right to request that the personal data be corrected, blocked or deleted if your data is processed in violation of current personal data legislation. If you believe that any information about you is misleading or incorrect, please contact us on 0523-125 73 or e-mail info@nesje.se.
Updates:
There may be updates to this policy which will be published on this page on an ongoing basis.
